Testimonials

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Five stars without a doubt!
 
We absolutely loved Basye's Abbey Carpet & Floor. The owner is wonderful. He doesn't overwhelm you with a million choices but seems to know exactly what you need. The installers were phenomenal. They work very well together as a team which is something that is important when you're having something installed. They were just totally in sync with each other. The owner's been in business for many years. They're all just very down to earth and nice, and they did an outstanding job. Just five stars across the board!
 
Lloyd B.
Saint Peters, MO
02/06/2017

Wonderful experience

The Salesman, Mike Mayer, picked out the perfect tile for our laundry and bath rooms. The perfect wood flooring for our living room, dining room, and kitchen. We have been looking for flooring for three years. Walked into Basye's and within 10 minutes Mike ended our decisions. The installation was done very professionally and detailed oriented.

BOB M.
Saint Charles, MO
10/17/2016

Excellent experience, great customer service

I had a very good experience with Basye's Abbey Carpet & Floor. We had them match the flooring we already had in part of the house and install a matching floor in the rest of the house, the service was very prompt and they were very accommodating with the times they were available to come out. The workers were very helpful and cooperative, they worked with us and answered any questions we had about the services they were providing. Thomas Gould was very helpful, he got us a great price for the floor we had decided on, and the delivery was prompt and very easy to deal with. Overall I have had a great experience working with Basye's Abbey Carpet & Floor. I would definitely use them again and would gladly recommend their services to friends and neighbors.
they were very cooperative, informative, worked with us, answered our questions, service was prompt and helpful, knowledgeable. They matched the flooring we already had in part of the house, got a good price for us, delivery and working with us on delivery was very good. Thomas Gould very good.

NICK K.
Saint Charles, MO
09/01/2016

Very Satisfied
 

Mike Mayer was very knowledgeable and lead us in the right direction with selection and color.
 
MIKE M.
Saint Charles, MO
08/17/2016

Good price, carpet and installed on time.

Mike Mayer was a pleasure to deal with, gave us samples to take home and ordered samples. The carpet and installers arrived on time, were very polite and did a great job installing the carpet. We love the carpet and would go back to Basye for flooring again.

RICH B.
St. Charles, MO
08/16/2016

Had a great experience!!

Tom was very helpful!! Love my new floor!

Karen B.
St Charles , MO
08/05/2016

Knowledgeable staff.

Mike Mayer, the Basye's Abbey Carpet salesperson who helped me, was very friendly and very helpful. He seemed to have a lot of knowledge of the product, too--and that's very important. I ordered some design vinyl flooring from them and they gave me samples to take home, so that I could pick out the color and so forth. I went back and ordered the flooring, which I got in a timely manner. They were very helpful in making sure I got the right product.
 
Bill G.
St. Charles, MO
07/22/2016

Excellent!

Over the years, Basye's Abbey Carpet & Floor has done our complete house. The last time we used them, they did our master bathroom and the kitchen. The installation went great. We've continued to use them because they're great. We're very happy with the salesman Tom and very happy with the service we've gotten from the company, as well as the product they sell.

Randy D.
O'fallon, MO
07/21/2016

A Professional Company with Great Products. 

I learned about BASYE'S ABBEY CARPET & FLOOR from another carpet company that recommended that I use them. I brought slate tile for my bar area in my basement. I laid down the tile and the results are wonderful. I am very satisfied with the materials that I used. The staff was very helpful in providing me with valuable information; they even gave me technical advice once they learned that I'll be the one to install the tile. The salesman seemed really genuine during the process - no high sales technique from their salesman. Prices were appropriate.
 
KEITH M.
Saint Charles, MO
07/20/2016

Wonderful company

Basye's Abbey Carpet & Floor was excellent. They did exactly what they said they were going to do. We didn't run into a lot of overruns. There was a small problem that they were able to fix right away. They cleaned up after themselves. This was my first time using them and I would absolutely use them again.

Carol S.
St. Charles, MO
03/24/2016

Great selection and great work.
 
Basye's Abbey Carpet & Floor Came was recommended to me and I have recommended them. They installed a hardwood floor in my dining room and in my kitchen. Selection was very nice, they had floors there nobody else had, which I was happy about. 
I'm going to have them come back and do more later actually. I have nothing bad to say about them.
 
Bob F.
St. Peters , MO
03/10/2016

The product is good and we are happy with Basye

I've been using Basye's Abbey Carpet & Floor and I have been pleased with them. The gentlemen who came to do the installation were very quick and we were happy about that. Of course, it is also true that we ripped off everything and it was very easy for them to come over and start working. I took the molding off myself and, really, the only thing they had to do was get to work. 
They were fine and the work was good. From sales through installation, they were on time, fast and worked all day. The floor looks pretty and wonderful, and I thought they did a great job. The one thing that bugged me was that the one guy parked his vehicle in the driveway and he had an oil leak--so the driveway has oil stains now. I didn't appreciate that, but it is what it is.
 
Randy M.
St. Charles, MO
02/26/2016

They were so fast

We were very happy with the flooring we received from Bayse's Abbey Carpet & Floor. There were two installers and they were fine, very, very good. I felt the pricing was fair. The best part of all was how quickly they did the job. We were kind of under the gun and they were just so fast. They also cleaned up after themselves.

Jean K.
St. Charles, MO
02/25/2016

Very satisfied

It was my first time using Basye's Abbey Carpet & Floor. They installed a whole new floor in our house with wood flooring, and it turned out perfectly. They cooperated the whole time, were very professional, and did an excellent job. I would definitely use their services again.

Rick P.
Saint Peters, MO
02/22/2016

Excellent customer service and results

We went to Basye's Abbey Carpet & Floor to get some tiles installed for the backsplash of our kitchen and they did a tremendous job of working with us to get the job done within the time frame that we wanted it done. They have a very large selection and if they don't have what you want, they will go out of their way to find the perfect tiling or carpet for you. Great customer service and our new backsplash looks fantastic.
 
Barb M.
Defiance, OH
01/25/2016

I'm extremely pleased.

Basye's Abbey Carpet and Floor installed the entire first floor of our home in engineered hard wood. It was an excellent experience. It took three guys three days to completely finish a 17,000 square foot area and it came out fantastically. 
They were above and beyond what I expected, they were truly great. They offered suggestions on what would look better and were very respectful of the home and their work. I have already recommended them to others.
 
Ed P.
St. Charles, MO
01/25/2016

They run a tight ship.
 

I had a deadline and Basye's Abbey Carpet & Floor was able to help me meet it. I picked out some carpeting I had been looking at for a while, and they were able to give me a date for when it would be manufactured. They were very responsive and communicative. The installers came last minute after the painters which was perfect. They were bale to get the carpet installed just before the holidays. I was very happy with their work. I would recommend them.

Al S.
Walden Spring , MN
01/25/2016

Very satisfied

The salesman Tom was very helpful and the installers did a very nice job, would highly recommend.

Ben R.
Ofallon, MO
01/19/2016

High quality and professional.
 

This was my first time using BASYE'S ABBEY CARPET & FLOOR; and I had this company lay down hardware floor in my living room. It turned out wonderfully. Tom, the salesman was very straight forward, prompt and accurate about the materials. BASYE'S ABBEY CARPET & FLOOR was also affordable, and I would recommend this company to my family and friends, I was very satisfied.
 
Cassandra B.
Lake St. Louis , MO
01/19/2016